FAQS

Shipping, Tracking & Delivery

Do you ship internationally?

Yes, we do! We ship to almost every country in the world except the following ones. Due to shipping restrictions, we're sorry and will keep working on this.

* Free shipping for all orders over US$99 (Free Product is not included). Otherwise, it costs US$6.

*The shipping cost of the Free Product is not deductible. (If you place order over $69.99, including free products and other priced products, and you are asked to pay the postage, this is the shipping cost $18 of each free product.)

PS. We have free shipping site-wide promotions during the sale season. Stay tuned!

Will my order be shipped in one package?

For logistical purposes, items in the same order may arrive separately. We do this to ensure that items are shipped to our customers as quickly as possible.

Why is my order late?

Please head over to our shipping methods page to re-check the transit time for your country. On some occasions, there can be a delay to your delivery.

You know sometimes something was out of our control but we are trying our best to solve your problem.

If your delivery date has passed, please contact us at our contact us page and have your order number ready so we can investigate where your order is.

I haven't received my items - Whom should I contact?

If you have not received your order within the expected shipping times (check delivery times), please contact us in the following ways:

We will always be at your service to help you locate the package and keep you informed all the way.

Before contacting us, you may also try contacting your local post office if your tracking number shows your parcel has arrived in your city. Please note that we are not held liable for any incorrect shipping addresses and phone numbers provided during purchase. In case there is a mistake in your shipping information, please let us know ASAP.

Tellus ridicdiam eleifend id ullamcorper?

Parturient sociosqu in vestibulum vivamus accumsan nam tellus curae a at a dapibus a natoque lacus vestibulum hac elementum morbi morbi maecenas eros lorem in a vestibulum imperdiet in.

Adipiscing primis torquent vivamus ut a condimentum neque ac.

Payment, Billing & Fees

Do you ship internationally?

Yes, we do! We ship to almost every country in the world except the following ones. Due to shipping restrictions, we're sorry and will keep working on this.

* Free shipping for all orders over US$99 (Free Product is not included). Otherwise, it costs US$6.

*The shipping cost of the Free Product is not deductible. (If you place order over $69.99, including free products and other priced products, and you are asked to pay the postage, this is the shipping cost $18 of each free product.)

PS. We have free shipping site-wide promotions during the sale season. Stay tuned!

Will my order be shipped in one package?

For logistical purposes, items in the same order may arrive separately. We do this to ensure that items are shipped to our customers as quickly as possible.

Why is my order late?

Please head over to our shipping methods page to re-check the transit time for your country. On some occasions, there can be a delay to your delivery.

You know sometimes something was out of our control but we are trying our best to solve your problem.

If your delivery date has passed, please contact us at our contact us page and have your order number ready so we can investigate where your order is.

I haven't received my items - Whom should I contact?

If you have not received your order within the expected shipping times (check delivery times), please contact us in the following ways:

We will always be at your service to help you locate the package and keep you informed all the way.

Before contacting us, you may also try contacting your local post office if your tracking number shows your parcel has arrived in your city. Please note that we are not held liable for any incorrect shipping addresses and phone numbers provided during purchase. In case there is a mistake in your shipping information, please let us know ASAP.

Tellus ridicdiam eleifend id ullamcorper?

Parturient sociosqu in vestibulum vivamus accumsan nam tellus curae a at a dapibus a natoque lacus vestibulum hac elementum morbi morbi maecenas eros lorem in a vestibulum imperdiet in.

Adipiscing primis torquent vivamus ut a condimentum neque ac.

Shopping & Discounts

Do you ship internationally?

Yes, we do! We ship to almost every country in the world except the following ones. Due to shipping restrictions, we're sorry and will keep working on this.

* Free shipping for all orders over US$99 (Free Product is not included). Otherwise, it costs US$6.

*The shipping cost of the Free Product is not deductible. (If you place order over $69.99, including free products and other priced products, and you are asked to pay the postage, this is the shipping cost $18 of each free product.)

PS. We have free shipping site-wide promotions during the sale season. Stay tuned!

Will my order be shipped in one package?

For logistical purposes, items in the same order may arrive separately. We do this to ensure that items are shipped to our customers as quickly as possible.

Why is my order late?

Please head over to our shipping methods page to re-check the transit time for your country. On some occasions, there can be a delay to your delivery.

You know sometimes something was out of our control but we are trying our best to solve your problem.

If your delivery date has passed, please contact us at our contact us page and have your order number ready so we can investigate where your order is.

I haven't received my items - Whom should I contact?

If you have not received your order within the expected shipping times (check delivery times), please contact us in the following ways:

We will always be at your service to help you locate the package and keep you informed all the way.

Before contacting us, you may also try contacting your local post office if your tracking number shows your parcel has arrived in your city. Please note that we are not held liable for any incorrect shipping addresses and phone numbers provided during purchase. In case there is a mistake in your shipping information, please let us know ASAP.

Tellus ridicdiam eleifend id ullamcorper?

Parturient sociosqu in vestibulum vivamus accumsan nam tellus curae a at a dapibus a natoque lacus vestibulum hac elementum morbi morbi maecenas eros lorem in a vestibulum imperdiet in.

Adipiscing primis torquent vivamus ut a condimentum neque ac.

Products & Care Instructions

Do you ship internationally?

Yes, we do! We ship to almost every country in the world except the following ones. Due to shipping restrictions, we're sorry and will keep working on this.

* Free shipping for all orders over US$99 (Free Product is not included). Otherwise, it costs US$6.

*The shipping cost of the Free Product is not deductible. (If you place order over $69.99, including free products and other priced products, and you are asked to pay the postage, this is the shipping cost $18 of each free product.)

PS. We have free shipping site-wide promotions during the sale season. Stay tuned!

Will my order be shipped in one package?

For logistical purposes, items in the same order may arrive separately. We do this to ensure that items are shipped to our customers as quickly as possible.

Why is my order late?

Please head over to our shipping methods page to re-check the transit time for your country. On some occasions, there can be a delay to your delivery.

You know sometimes something was out of our control but we are trying our best to solve your problem.

If your delivery date has passed, please contact us at our contact us page and have your order number ready so we can investigate where your order is.

I haven't received my items - Whom should I contact?

If you have not received your order within the expected shipping times (check delivery times), please contact us in the following ways:

We will always be at your service to help you locate the package and keep you informed all the way.

Before contacting us, you may also try contacting your local post office if your tracking number shows your parcel has arrived in your city. Please note that we are not held liable for any incorrect shipping addresses and phone numbers provided during purchase. In case there is a mistake in your shipping information, please let us know ASAP.

Tellus ridicdiam eleifend id ullamcorper?

Parturient sociosqu in vestibulum vivamus accumsan nam tellus curae a at a dapibus a natoque lacus vestibulum hac elementum morbi morbi maecenas eros lorem in a vestibulum imperdiet in.

Adipiscing primis torquent vivamus ut a condimentum neque ac.